Norton Incorrect Vault Password: What is and How to Resolve?

Facing Incorrect Vault Password? Resolve the error in simple steps with this guide

If you wish to use Norton vault, you will have to access the Norton account first. For this, you just remember the password for your Norton account. Also, always remember that the passwords are different when it comes to Norton vault and Norton account. You can easily retrieve the Norton account password by visiting the Norton recovery page but to recover the Norton vault password, you will have to use the password manager app and there should also be a biometric authentication.

incorrect vault password issue

Now, if you have not registered on the Password manager app and you wish to retrieve the Norton vault password, you won’t be able to do it. In such cases, you will have to delete that vault and start a new one. But, if you have a password manager app, here are all the things that you can do. This post explains to you how you can resolve the Incorrect vault password in the Norton issue. We have explained to you all the steps in detail. So, without any delay, let’s start with the process.

Fix Incorrect Vault Password in Android

Now, you must know that the process to fix the incorrect vault password issue is different on different platforms. So, if you are an android user, here are all the steps that you will have to follow.

  • For this, you will first have to sign in to your Manage password app using your biometric authentication.
  • After this, you will have to hover over the vault screen and then choose the menu icon. Under this, you will have to click on the Settings option.
  • When done, you will have to choose the vault option.
  • Now, you will have to click on the option to reset the password

vault password reset android: android process

  • You will now have to again use biometric authentication to confirm the action.
  • Now, follow all the steps appearing on the screen to complete the reset password option.
Read- Complete Guide to create Norton Login Account 

Fix Incorrect Vault Password in iOS

Well, if you are using iOS, you can also fix the incorrect vault password. But, this feature is only available for users who are using iOS 10 or above. Below we have mentioned all the steps that you need to follow to fix incorrect vault passwords in iOS.

  • For this, you will first have to sign in to your Manage password app using your biometric authentication.
  • After this, you will have to hover to the vault screen and then choose the menu icon. Under this, you will have to click on the Settings option.
  • When done, you will have to choose the vault option.
  • Now, you will have to click on the option to reset the password
  • You will now have to again use biometric authentication to confirm the action.
  • Now, follow all the steps appearing on the screen to complete the reset password option.

Deleting Norton Vault Account

Now, if you do not have the password manager app or you have not used biometric authentication, you won’t be able to change the Norton vault password. So, you will have to delete the vault and create a new one. Below we have listed all the steps to delete your Norton vault.

Norton vault password incorrect: delete vault account

  • First, you will have to start your Norton security application.
  • You will then have to click on the my Norton option and then choose the device security option.
  • When done, you will have to click on the option for internet security, and under this, choose Password manager.
  • After this, you will have to look for the vault closed window and then click on it.
  • Now, you will have to type your incorrect password for 3 times continuously
  • When this is done, you will get an option to delete the vault.
  • You need to click on it. A prompt will appear on the screen confirming your actions.
  • When done, you will have to type your Norton account password to validate your actions.
  • Now, your Norton vault account will be deleted from the system.

To Conclude

Forgetting your password is no big deal.. Anyone can forget passwords anytime. Therefore, it is advised to note down the password in a safer place for future use. Other than this, while setting up the vault, always remember to set up the password manager app and also, enable biometric authentication. We hope this guide will help you retrieve the password and fix the incorrect vault password issue.